Renesas User System Interface Board HS7047ECH61H Uživatelský manuál stáhnout pdf (Strana 25)

User Manual: RENESAS Flash Programmer

25 www.ngxtechnologies.com

5.0 TROUBLESHOOTING

This section explains how to troubleshoot RFP.

Remark

Using the diagnostic tool, the user can find out why RFP does not run normally, such as due to a defect

in the tool used, or problems in other hardware. For how to use the diagnostic tool, see the user’s

manual of the tool used.

5.1 Problems During Startup

This section explains how to troubleshoot problems that might occur in the process from installation to

startup.

(1) When the tool is connected to the host machine via a USB interface, the driver is not

recognized by Plug and Play.

Cause:

The USB connector might not be inserted properly into the USB port of the host machine.

Action:

Check that the USB connector is fully inserted into the USB port of the host machine. Alternatively,

disconnect the USB connector, and then insert the USB connector again after a while.

(2) The USB driver file cannot be found at the specified location.

Cause:

The USB driver might not have been installed normally.

Action:

See section 2 RFP INSTALLATION and reinstall the USB driver.

(3) The tool is connected to the host machine but the power LED on the tool is not turned on.

Cause:

The USB port of the tool or the host machine might have a defect.

Action:

Check a defect of the tool using the diagnostic tool for the tool used. If a defect is found, consider

repair. Ifthere is no defect, try connecting the tool to another machine.

(4) The “Add New Hardware Wizard” screen appears when tool is connected with the host

machine.

Cause:

If the USB connector of the tool is inserted into a port that differs from the one used during installation,

the tool might be recognized as a new hardware item.

Action:

Select “Search for a suitable driver for my device (recommended)” and install the USB driver.

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